Business process aligns people, data and resources

Improvements in process can create new macroeconomic “gain,” and with rare exception today's opportunities for process improvement stem from technological advances. Clearly, the macroeconomic impact on the U.S. economy has been to improve productivity, and there is more such “gain” to be realized if we apply technology effectively at the microeconomic level.

From a corporate results perspective, process improvements can enhance full factor productivity - by economizing on land, labor and capital, not just labor. Through productivity improvements come growth and profitability. However, companies and other institutions cannot benefit by working autonomously - the "join" with the rest of the world is critical, as are the "joining" processes.

XML - eXtended Markup Language -  is a quasi-technological information extension of "markup," which long predates the computer. Markup was born to improve knowledge management, in processes dating back to Charles Dickens and before. Although useful within an enterprise, markup was often used in an inter-enterprise context - to enable authors, editors and printers to communicate and collaborate.

A beneficially perturbing innovation like XML needs to be addressed in a context of re-architecting processes. Architecture, unlike a specific design, can and should support change rather than foster rigidity

Colts Neck Solutions is focused on three fairly focused sets of processes which often are the most "perturbing" and where many fresh opportunities exist because of the emergence of XML and other tools and techniques.

1) Modernization of end-to-end product and information flows across complex supply chains.

This practice addresses product supply chains, but also services and information supply chains. The end-to-end processing of patient care data, the collection and compliance reporting of environmental data, and many other information processes will benefit.

2) Design of "need to know" processes across institutional boundaries.

It is essential to implement the security and privacy aspects of "need to know," while also empowering decision-makers and analysts by improving access to information. Paradoxically, a well-architected "need to know" process can tighten access controls while facilitating appropriate information access.

3) Design of inter-entity workflow and data flow processes that can be used to create a holistic view of enterprise and supply chain "state."

Such designs exploit data from business systems, manufacturing systems, asset maintenance systems, directory services, handheld devices, and sensors such as telemetry, RF tags and others.

These three exhibit power synergies, because "solutions" can be created that leverage all three in conjunction with a client's existing and future system fabric.